• Established and tracked quality department goals and objectives.
• Determined quality department standards, practices, and procedures.
• Tracked quality issues with external customers, suppliers, and internal plant operations.
• Conducted research to develop detailed business plans for commercial opportunities and expansion.
• Developed strategic initiatives based upon company objectives aimed at accelerating growth.
• Implemented strong training program enabling employees to improve and build upon both professional and personal growth.
• Developed and initiated projects, managed costs, and monitored performance.
• Planned, designed, and scheduled phases for large projects.
• Monitored staff organization and suggested improvements to daily functionality.
• Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
• Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
• Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
• Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
• Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
• Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
• Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
• Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
• Managed payroll processing and benefits to compensate employees for service rendered.
• Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
• Skilled at working independently and collaboratively in a team environment.
• Managed time efficiently in order to complete all tasks within deadlines.
• Self-motivated, with a strong sense of personal responsibility.
Flexible and Adaptable
Analytical and Critical Thinking
Teamwork and Collaboration
Software proficiency in SAP; DELTA BANK AMPLITUDE, SAGE HR, MS Office
Effective Customer Communication
Market Identification
Vendor Contracts
Contract Negotiation